Course overview
This course will enable you to provide guidance, direction and instruction within a group, ultimately leading to more effective teamwork and motivated employees. You will learn how to manage a team effectively, a transferable skill which can be utilised in many different areas.
This qualification covers:
Principles of Team Leading.
Understand Business.
Understand How to Communicate Work-Related Information.
Understand How to Deliver Customer Service and Resolve Problems.
Understand How to Develop Working Relationships with Colleagues.
Introduction to Coaching.
Introduction to Mentoring.
Understand Personal Development.
Course information
Upon completion of the course, students can apply for other distance learning programmes or where appropriate use their newly acquired knowledge in practice.
Use the ‘Apply Now’ button to complete the online application form.
For any questions please contact the team: Distancelearning@stockton.ac.uk
All learning materials will be provided to suit your requirements: fully online, fully paper-based or a combination of both.
Assessment involves completion of relevant work booklets which are completed as distance learning and submitted to the college.
