Course overview
An Auto-care Technician carries out a range of services and repairs to cars, car derived vans and light goods vehicles, working in an Auto-care or “Fast-Fit” Centre, which may be part of a national chain or operated by a regional/local independent group/owner. An Auto-care Technician requires a unique combination of technical, retail and customer service skills. They will use a range of tools, measuring and diagnostic equipment to identify & repair simple system faults.
The Auto-care Technician apprenticeship covers a wide range of knowledge necessary for automotive maintenance and repair. Apprentices learn about tyre legislation, vehicle systems such as steering, braking, and air-conditioning, as well as hybrid/electric vehicle technology and safety procedures. They also gain understanding of consumer legislation, workplace health and safety requirements, and data protection regulations. Additionally, apprentices are taught general sales principles, commercial awareness, and the importance of following workplace procedures.
In terms of skills, apprentices develop the ability to maintain a safe workplace, manage stock procedures, conduct vehicle inspections and routine maintenance, and make accurate recommendations to customers based on inspection results. They also learn tyre replacement and repair techniques, component replacement on various vehicle systems, 4-wheel geometry operations, and the use of specialist tools and diagnostic equipment. Furthermore, apprentices acquire communication skills to effectively interact with customers, suppliers, and colleagues, as well as proficiency in using company IT systems.
Required behaviours in the workplace include promoting a professional image of the automotive sector, effective communication with colleagues and customers, adherence to company values and industry codes of conduct, teamwork, accountability, and a commitment to continuous learning and improvement. Apprentices are expected to behave respectfully, respond promptly to customer needs, and work efficiently to ensure quality service delivery.
Course information
You’ll be assessed throughout the duration of your course, with an end-point assessment is carried out by an Independent Assessment Examiner.
On completion of this apprenticeship you can pursue a range of careers in the automotive industry or move onto a Level 3 Motor Vehicle Apprenticeship.
Individual employers will set their own selection criteria for applicants. It is however recommended that candidates can demonstrate an interest in the occupation as well as an ability to work in an organised and methodical way to identify and solve problems; also demonstrate an ability to communicate both orally and in writing.
Apprentices without level 1 English and maths will need to achieve this level and take the test for level 2 prior to taking their apprenticeship end-point assessment. For those with an education, health and care plan or legacy statement, the English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.
Apply online at www.stockton.ac.uk/apply
